Part 1 of this series concluded that operational effectiveness is not strategic innovation. Nonetheless, this does not diminish the role and importance of operational effectiveness, as it remains essential to superior performance; instead, it highlights the risks associated with mislabeling operational effectiveness as strategy. “The danger of confusing between strategy and operational effectiveness is that […]
It was Peter Drucker (1988, p.76), renowned management consultant, who suggested that “the single most important thing to remember about any enterprise is that there are no results inside its walls. The result of a business is a satisfied customer… results exist only on the outside.” When evaluated from a global perspective, including the continued […]
Every successful high tech company has created value either by: Inventing a revolutionary technology and maintaining enough of a technical edge to build and sustain market share setting the barrier to entry high for competitors. Employing a ‘fast follower’ strategy to evolve existing technology and truly understand the needs of users to address specific areas […]
Does your company have the right skills to innovate effectively? Some may think this is an odd question and an answer to this may revolve around client satisfaction with a current product or service offering. However, I would argue not looking deeply at how you come up with new products or services leaves opportunities on […]